Our Terms and Conditions

These terms set out the agreement between you and Millioner Casino, operated by Millioner Gaming Ltd under licence MGA/B2C/812/2024 issued by the Malta Gaming Authority. By opening an account or playing on our platform, you accept every clause below.

What Accepting These Terms Means

When you register an account, tick the acceptance box or place a single real-money wager on our platform, you enter a binding agreement with us. The agreement takes effect from that moment and stays in force until either you close your account or we terminate it under the clauses below.

We recommend you read these terms in full before you deposit. If any clause conflicts with the law applying in your place of residence, that clause stops applying to you while the rest of the agreement stays intact. Continuing to use our platform after we publish an update means you accept the revised version.

You confirm you have read, understood and agreed to every clause in this document.
You confirm the information you give us during registration is accurate and current.
You accept that our general terms work together with any bonus terms and sportsbook rules we publish alongside them.

Who Can Play at Millioner Casino

Age, residency and accounts

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We may ask for proof of age at any point, and we will suspend an account until the document clears. One account per person, per household, per IP address and per payment method is the limit; duplicate accounts get closed and we may void winnings tied to them.

Residents of the United States, the United Kingdom, the Netherlands, France, Spain, Belgium, Russia, Belarus, Ukraine, Iran, Iraq, North Korea and Syria may not hold an account or place wagers with us. It is your responsibility to check whether online gambling is lawful where you live. Registering from a restricted territory through a VPN or proxy breaches these terms.

You must submit a government-issued ID before your first withdrawal.
You must supply proof of address no older than 3 months when we request it.
You must verify each payment method you use, following the steps in your account settings.
Verification reviews take up to 72 hours from the moment we receive complete documents.

Deposits and Withdrawal Rules

Payment limits and timeframes

You can deposit with PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, Neteller, MiFinity, Jeton, Bitcoin, Ethereum, Tether, Litecoin or Dogecoin. The minimum deposit is AUD 15. We charge no fees on deposits or withdrawals, though your bank or wallet provider may apply its own charges.

Withdrawals run to Visa, Mastercard, bank transfer, Skrill, Neteller, MiFinity, Bitcoin, Ethereum or Tether. The minimum withdrawal is AUD 30, with caps of AUD 8,000 per day and AUD 32,000 per month. We process requests within 0 to 24 hours, and crypto payouts land within the same window once our review finishes. Identity verification under the KYC clause gates your first withdrawal; we cannot release funds from an unverified account.

Funds must come from a source that belongs to you; third-party payments get returned.
You must wager deposited funds at least once before withdrawing them, unless we state otherwise in writing.
An account left dormant for 12 consecutive months carries an administration fee we deduct from the balance in monthly instalments, never beyond the remaining balance.
Large or unusual withdrawals may need extra source-of-funds documents before release.

How We Treat Bonuses

General bonus conditions

Every bonus we run, from the welcome package to weekly cashback, daily tournaments and monthly prize draws, carries its own promotional terms that sit on top of these general rules. Where the two conflict, the promotional terms win. Bonuses are for recreational play; treating them as an income source or an arbitrage opportunity is not permitted.

Wagering requirements, maximum win caps and expiry windows are stated in each offer. Unless the specific offer says otherwise, bonus funds expire 14 days after activation and any unused bonus plus related winnings is removed. The maximum single bet while a bonus is active appears in the offer terms; breaching it can void the bonus and its winnings.

Only one active bonus per account at a time unless an offer states otherwise.
Bets placed on games excluded from a promotion do not count toward wagering.
Placing single wagers above the stated cap while wagering a bonus voids the bonus.
Winnings above a stated maximum win from bonus funds are removed at conversion.
We may cancel, reclaim or refuse a bonus where we detect misuse, low-risk betting patterns or structured play aimed purely at clearing wagering.

Conduct We Do Not Permit

Our platform is for fair play. The conduct in the list below breaches these terms and gives us the right to close your account, void wagers and withhold winnings, whether we act immediately or at a later audit. Where the conduct may be criminal, we report it to the relevant authorities and to the Malta Gaming Authority.

We use fraud-detection systems that review betting patterns, device fingerprints, payment trails and account links. If our review flags an account, we may freeze withdrawals while we investigate, and we will ask for documents under the KYC clause before any decision is final.

Fraud, dishonest conduct or the supply of false registration or verification details.
Chargebacks or payment disputes raised against deposits you wagered in full knowledge.
Multi-accounting, account sharing or playing through an account registered in another person's name.
Bonus abuse, including coordinated claims across linked accounts and deliberate low-risk wagering to farm bonuses.
Collusion with other players to manipulate outcomes in multiplayer or live games.
Bots, scripts, automated tools or any software that interferes with normal platform operation.
Accessing the platform from a restricted country through a VPN, proxy or similar masking technology.

Limits and Self Exclusion

Tools we make available

Gambling must stay within limits you set for yourself. Through your account settings you can set deposit limits, loss limits and session reminders, take a cool-off period of a set length, or exclude yourself from our platform for a fixed or indefinite term. We apply these choices immediately, and we cannot lift a self exclusion early at your request; the only path back is the expiry date you chose.

If we notice patterns suggesting gambling harm, such as sharp increases in deposits or extended uninterrupted sessions, we will contact you and may apply protective measures, including limiting offers or requiring a cooling-off period. Free confidential support is available around the clock through Gambling Help Online on 1800 858 858.

Deposit limits cap the amount you can load within a chosen period.
Loss limits cap the net amount you can lose within a chosen period.
Session reminders appear at intervals you select while you play.
Cool-off periods suspend the account for the duration you set.
Self exclusion closes access to your account for a fixed term or indefinitely.

Closing Your Account and Disputes

Your rights and our process

You can close your account at any time by contacting our support team, available 24 hours a day through live chat or at [email protected]. We will settle any outstanding balance to a verified payment method in your name before final closure. We may also close an account where these terms are breached, where a licence obligation requires it, or where we hold reasonable evidence of harm or unlawful play.

If something goes wrong, raise it with support first; most matters get resolved on first contact. Where a complaint needs formal review, we acknowledge it within a reasonable period, investigate and give you a written outcome. If you remain unsatisfied after our final response, you can escalate the matter to the Malta Gaming Authority under our licence terms. Maltese law governs this agreement, and the courts of Malta hold jurisdiction, subject to any mandatory consumer-protection law of your place of residence.

Step 1: contact live chat or email support with your account details and the issue.
Step 2: request formal review if first-line support does not resolve the matter.
Step 3: escalate to the Malta Gaming Authority after receiving our final written response.

When We Change These Terms

We review this document regularly and update it when our licence obligations, game offering or payment arrangements change. The current version, with its effective date, always lives on this page, and we notify registered players by email or an in-account message before material changes take effect, giving you reasonable notice to review them.

If you keep playing after the effective date, the revised terms apply to you. Where a change reduces your rights in a significant way, you can close your account before that date on the previous terms, and we will return your balance in line with the withdrawal rules above.

Frequently Asked Questions

How old do I have to be to open an account?

At least 18 years old, or the higher legal gambling age of your jurisdiction if that applies. We can request proof of age at any time and will suspend your account until the document clears.

Can I hold more than one account?

No. Our limit is one account per person, per household, per IP address and per payment method. Duplicate accounts get closed, and we may void winnings linked to them.

When do I need to complete KYC verification?

Verification gates your first withdrawal. You will need a government ID, proof of address no older than 3 months and payment method verification. Reviews take up to 72 hours once we have complete documents.

Can I reverse a self exclusion?

No, we cannot lift a self exclusion early at your request. Access returns only when the fixed term you selected expires.

How will I know if the terms change?

We notify registered players by email or an in-account message before material changes take effect, and the current version with its effective date stays on this page.